Refund Policy

Thank you for choosing us. Please read our refund policy carefully to understand your options.

Eligibility for Refund

Physical Products

  • Refunds or returns are only applicable to physical products.

  • The product must be in good condition, unused, and free from any damage.

  • We reserve the right to inspect the product before approving the refund.

To request a return, you must contact us through our official website email.

Non-Tangible Services

  • For non-tangible services (such as document processing or extraction services from partnered educational institutions), refund requests must be submitted via email.

  • The request must be sent within a maximum of 12 hours from the time the service is ordered.

  • Requests submitted after this period may not be eligible for a refund, especially if processing has already started.

Refund Request Process

To initiate a refund or return request, please contact us via:

Email: Alarkanategypt@gmail.com

Your request must include:

  • Order details

  • Reason for the refund/return request

We will review your request and respond with approval or rejection.

Refund Method

  • Approved refunds will be issued using the original payment method.

  • Processing time may take 5–10 business days, depending on your payment provider.

Non-Refundable Cases

We do not offer refunds in the following situations:

  • Services that have already been processed or completed

  • Late refund requests for non-tangible services (after 12 hours)

  • Physical products that are damaged or not in their original condition

Contact Us

For any questions about this Refund Policy, please contact us:

Email: Alarkanategypt@gmail.com
Phone: +2015 -000- 67944

Refund Policy

Refund Policy

How do I request?

Please contact us within 14 days with your order details.

What is refundable?

Products in original condition and unopened packaging qualify.

When will I get refund?

Refunds are processed within 7 business days after we receive the returned item.

Are shipping fees refundable?

Shipping fees are non-refundable except in special cases.

Who pays return shipping?

Customers are responsible for return shipping costs.